Print Page   |   Contact Us   |   Sign In   |   Join APSO Now!
Community Search
Conflict Management - DBN
Register Tell a Friend About This EventTell a Friend
 

This one day workshop will give delegates the tools to cope with conflicts both at work, with colleagues, managers, difficult clients and at home. It will assist you in finding your own unique way of dealing with conflict and leave you with a toolkit. We will incorporate anger management, stress levels and communicating with integrity to handle conflict.

 Export to Your Calendar 2017-11-15
When: 2017/11/15
8:00 AM
Where: Durban, Kwazulu Natal 
South Africa
Presenter: Charissa Bloomberg
Contact: Lizanne Gounden
0861 42 62 82


Online registration is available until: 2017-11-12
« Go to Upcoming Event List  


This one day workshop will give delegates the tools to cope with conflicts both at work, with colleagues, managers, difficult clients and at home. It will assist you in finding your own unique way of dealing with conflict and leave you with a toolkit. We will incorporate anger management, stress levels and communicating with integrity to handle conflict.

 

Course Outcomes for Delegates:

 

  • Understanding what conflict is and its causes.
  • Exploring feelings associated with conflict.
  • Dealing with incompatible personalities.
  • Coping with unresolved conflicts.
  • Role conflict and ambiguity; Exploring your primary conflict coping style.
  • Reacting to conflict.
  • Managing interpersonal, inter-group and inter-organisational conflict.
  • Managing difficult situations.
  • Dealing with anger.
  • Communicating your feelings with integrity.
  • Understanding what conflict is and its causes.
  • Exploring feelings associated with conflict.
  • Dealing with incompatible personalities.
  • Coping with unresolved conflicts.
  • Role conflict and ambiguity; Exploring your primary conflict coping style.
  • Reacting to conflict.
  • Managing interpersonal, inter-group and inter-organisational conflict.
  • Managing difficult situations.
  • Dealing with anger.
  • Communicating your feelings with integrity.

 

Methodology

All exercises and input are experiential where there is active learning and participation through sharing, brainstorming, discussion groups, role-plays and feedback (very little lecture format). A fun but safe environment is created, whereby individuals feel free to open up and share experiences, issues or problems. The value of this is the interactive learning experience, as well as being able to problem-solve, set goals and “bond.”


Date: 15 November 2017
Time: 08:30 - 16:30
Venue: to be confirmed
Members: R 1 500 ex VAT
Non-members: R 2 000 ex VAT

CPD POINTS: 8

 

About the Trainer:

 

Radio & TV Celebrity Psychologist, TV presenter Charissa Bloomberg is a renowned Integrity Leadership specialist, accredited Emotional Intelligence facilitator, media activist and CEO of Hidden Dimensions; a corporate training and consulting company.

With a Masters in Psychology (UCT distinctions) as well as a Psychodrama and Group Dynamics qualification from Oxford University (UK), where she studied Psychodrama and role play, she is also a qualified Drama and Communications teacher from Trinity College in London.

Capetonian born and bred, she brings 19 years of extensive international experience in motivational speaking, corporate consulting, coaching, mentoring, training and facilitation in all areas relating to organisational behaviour, leadership and team analysis.

Her multi-faceted expertise also includes having had her own private practice, written various research papers and magazine articles (that were published), and had several TV, radio and talk engagements. spoken at conferences around the world, and lectured at UCT, UWC  & CTI.

Trainer:

Charissa Bloomberg

 

 

For more information, please contact Lizanne Gounden on 0861 42 62 82 or support2@apso.co.za

 

PLEASE NOTE OUR CONTACT INFORMATION:
Unit H3, Jigsaw Street, Isando Business Park, Cnr Gewel & Hulley Roads, Isando
0861 42 62 82  
info@apso.co.za
If you wish to stop receiving email from us, you can simply remove yourself by visiting:
@@unsubscribe_url@@

Membership Software  ::  Legal