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Managing Your Team Performance - Western Cape
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If you want to succeed as a leader, you can only do it by setting up your team members to succeed.

 Export to Your Calendar 2018-09-04 to 2018-09-05
When: 2018/09/04 & 05
8:30 AM
Where: Western Cape
South Africa
Presenter: Bella Ngwenya
Contact: Lizanne Gounden
0861 42 62 82

Online registration is available until: 2018-08-30
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If you want to succeed as a leader, you can only do it by setting up your team members to succeed.


Course Content:


Module 1: Understanding Performance Management

®  The purpose and benefits of having a performance management process

®  Creating and supporting a Performance Culture in your organisations

®  Performance Management policies, procedures, systems and processes

®  Performance Management versus Performance Appraisal

®  Performance Management cycle wheel  - The integrated Performance Management Process 

®  Performance Management and South African legislation


Module 2: Setting Performance Agreements (Standards)

®  What is a Performance Agreement

®  Performance standards - Personal objectives and SMART objectives

®  Steps in Setting Performance Agreements


Module 3: Monitoring and Reviewing Performance

®  Informal and Formal Performance Review

®  How to monitor performance

®  Steps in Conducting Formal Performance Reviews

®  Communication and Behaviour

‡        Listening and questioning skills

‡        Dealing with different personality types

‡        Adapting your own style to improve positive communication

‡        Handling differences of opinion and objection

®  Coach and Counselling

®  Managing Poor Performance

Date: 04 - 05 September 2018
Time: 08:30 - 16:30
Venue: to Be Confirmed, Western Cape
Members: R 2 500 ex VAT
Non-members: R 3 000 ex VAT

CPD Points: 10

Click here to register


Please Note the this Training Delivery is Subject to a Minimum Attendance


About the Trainer:


Bella Ngwenya has over 14 years’ experience in the Skills Development Facilitation, Training and Business Development in Human Resource arena.

As a facilitator Bella is highly skilled and experienced in managing the change process of individuals and teams in the training environment.  She has flexibility, well-honed skills, deep insight and a thorough understanding of human motivation. Her facilitation style is engaging, entertaining and highly interactive.

She uses Accelerated Learning Methodologies to enable participants to integrate the new learning quickly and efficiently so they can immediately apply these new learning’s effectively in their work place and throughout all aspects of their lives.

Bella graduated from UNISA where she studied her National Diploma in Human Resources.  She is qualified Skills Development Facilitator, Assessor and A Trainer. She is the founder and the Managing Director of Pakanyo HR Solutions where she consults and manages the daily operations of the business.



For more information, please contact Lizanne Gounden on 0861 42 62 82 or


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