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Effective Interviews Using CBI Online
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Research has proven that Competency Based Recruitment is the most effective and accurate approach for assessing a candidate’s suitability for a job during an interview With the high costs of employee turnover and increasing pressure to produce greater results with less staff, recruiters are more concerned than ever to attract and select the right talent for their organisations.

 Export to Your Calendar 2019/03/04 to 2019/03/13
When: 2019/03/04 - 13
Where: Online and Face-to-Face Training
Eastern Cape
South Africa
Contact: Lizanne Gounden

Online registration is available until: 2019/02/27
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About the Trainer:


Jane Moors

BA (Hons) African Studies– Law, Psychology, Drama, Education (UCT)

MCPP (Master Coach Practitioner Programme – accredited through the International Coach Federation)

Accredited Enneagram Assessor (Integrative Enneagram Solutions)

Accredited Recruitment Services Assessor(Sinethembana-SERVICESETA)

Teaching through Technology Certification (WITS & GetSmarter)

Respected as one of South Africa’s leading recruitment training and coaching facilitators, Jane Moors is passionate about making a difference in people’s lives through empowering them to reach their full potential. She concurs with international business consultant and author Jim Collins when he says: “People are not your most important asset. The right people are.”
Jane has over 20 years’ experience in the recruitment industry as a trainer, advisor, area manager and owner of her own recruitment consultancy. As a trainer and consultant for well-known corporates and leading recruitment agencies, she focuses primarily on the full recruitment process and competency-based interviewing skills.
Jane is also an internationally qualified business coach and believes in being a mentor and motivator for those in her field, offering interventions that are interactive, expert-driven and based on adult learning principles.

This workshop is half day online and half day face to face to maximise learning while saving time out of the office:

  • Participants will get user access to an interactive learning platform on 4th March and have one week to engage with the training material at their own pace and in their own space and time.
  • On 13th March, participants will have the opportunity to apply their knowledge in a half day skills development workshop, where they will receive expert feedback and direction for ongoing development.

Course Content

Learning Objective 1: Understand what is needed for a fair and effective approach to interviewing applicants for your organisation.
Learning Objective 2: South African employment legislation: which principles apply to the recruitment and selection process?

Learning Objective 3: Set the right foundation for effective Competency Based Interviewing through identifying areas for probing.
Learning Objective 4: Identify helpful questioning styles for drawing accurate and relevant information from an applicant during the interview process:

Learning Objective 5: Gain an overview of an effective interview structure and appropriate etiquette to draw information accurately from candidates and maximise employment branding:
Learning Objective 6:
 Develop effective interview skills through designing and practising effective and appropriate interview questions:

Workshop participants will have the opportunity to experience an individualised coaching/mentoring intervention that focuses on cementing the learning from the workshop within the workplace.

For more information, please contact Lizanne Gounden on 0861 42 62 82 or

Unit H3, Jigsaw Street, Isando Business Park, Cnr Gewel & Hulley Roads, Isando
0861 42 62
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Date: 4 March 2019 -

13 March 2019

Members: R 1850, ex VAT

Non-members: R 2850, ex VAT

CPD Points: 8

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