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Emotional Intelligence - KwaZulu Natal
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 Export to Your Calendar 2019/06/13
When: 2019/06/13
Where: Map this event »
Madeline Grove Bed & Breakfast
116 Madeline Road
Durban, Kwazulu Natal  4001
South Africa
Presenter: Yoke van Dam
Contact: Lizanne Gounden

Online registration is available until: 2019/06/13
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About the Trainer:


Yoke van Dam

Yoke van Dam is a catalyst for change.  She is a professional behavioural change coach, leadership coach, International trainer and Distinguished Toastmaster.  She has more than 16 years’ experience in the corporate world.
For more than a decade Yoke has been helping companies, leaders and individuals with training, coaching and doing Keynotes.  Yoke specialises in Neuro-linguistic programming to help sales leaders and executives develop tangible skills that deliver real outcomes.
Y-Connects ‘Power of persuasion’ Workshop has been a huge success among entrepreneurs, Chartered Accountants, Managers, Engineers, Post Graduates, Sales and marketing executives. 
She has written for Entrepreneur magazine, appeared on radio and is seen on large stages.
She completed her B.I.S Publishing degree through University of Pretoria in 2004 and in 2012 she was accredited as a Practitioner in Neuro-Linguistic Programming though the NLP University and International USA -Inspiritu.  She is acknowledged at Toastmasters International as a Distinguished Toastmaster and is a Toastmaster Leader Accredited Trainer (TLI). She has been a Toastmaster since 2008.



  • Is there a behaviour, attitude or skill that is costing your business money?
  • Is your staff constantly in a battle with each other?
  • Would you like your staff to treat each other with respect?
  • Is your staff not finding it easy to understand each other’s cultures?
  • How can you learn to motivate your tribe to be more productive, more engaged and more connected with each other?

In this course we aim to empower you with Emotional Intelligence Skills that can allow your staff to become the greater version of themselves. To allow your staff to become more engaged, productive and get along with each other.

The aim of the course is to uncover what behaviours can be damaging, to become self-aware, and to grow.

Course Outcomes for Delegates:

  • How conflict works, how to calm themselves and others down and how to cater for a win-win.
  • Time-management and listening skills
  • Identify behaviours that are damaging to the workplace and how to adapt by being more emotionally intelligent.
  • Through group activities to identify how they fit into the purpose, vision and values of FCB.
  • How to set boundaries and how to cater for a win-win.
  • They will learn to set goals for themselves.
  • How to communicate clearly.
  • How to give and receive feedback.

Your team will be empowered to make changes in themselves, set goals and become the greater version of themselves.

For more information, please contact Lizanne Gounden on 0861 42 62 82 or

Unit H3, Jigsaw Street, Isando Business Park, Cnr Gewel & Hulley Roads, Isando
0861 42 62
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Date: 13 June 2019

Time: 08:30 - 16:30

Venue: Madeline Grove Bed & Breakfast, Morningside, Durban

Members: R 2 200, ex VAT

Non-members: R 3 200, ex VAT

CPD Points: 8

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